Cookie Policy
Thank you for choosing Enjoy eSIM. As e-LUX Mobile Telecommunications Services S.A., we take the privacy and security of your personal information seriously when you visit our website or use our services. This Cookie Policy explains how we collect, use, and protect the information we gather in order to provide you with a better experience. By using our website and services, you acknowledge and agree to the terms outlined below.
Data Protection Principles and GDPR Compliance
Data security is our top priority. In accordance with the General Data Protection Regulation (GDPR), we adhere to the following core principles when collecting and processing your personal information:
- Clear Purpose: When collecting your personal data, we inform you clearly about the purposes for which it will be used.
- Data Minimization: We only collect the data that is necessary and avoid collecting unnecessary information.
- Retention Period: We retain your personal data only as long as necessary, and securely delete it once it's no longer needed.
- Individual Rights: You have the right to access, update, or delete your personal information at any time.
Information We Collect
In order to better communicate with you and personalize our services, we may collect certain personal information when you visit our website or use our services. This information may include:
- Your full name
- Your email address
- Your contact information
- Billing and payment information
- Device information
Additionally, we collect usage data to understand how our website is accessed and used, including:
- Browser type
- Pages visited
- Time and date of access
How We Use Your Information
We use the information we collect for the following purposes:
- To provide and improve the services we offer
- To personalize your experience
- To process your transactions quickly and efficiently
- To enhance our website and services
- To resolve any issues and provide you with support
Data Security
The security of your personal information is of utmost importance to us. We take industry-standard security measures to protect your data on our website and continually review these measures to ensure they are effective.
Sharing Your Information
We will share your personal information only under the following circumstances:
- With third-party service providers necessary for delivering our services
- As required by law or to comply with legal obligations
- To protect our rights, privacy, security, and the safety of our users
Cookies and Tracking Technologies
To enhance your experience and analyze web traffic, we use cookies and similar tracking technologies on our website. Cookies help us personalize your website experience and analyze site traffic. You can adjust your browser settings to refuse cookies, but this may limit your access to some features of our website.
Third-Party Links
Our website may contain links to third-party websites. These links lead to other sites, and we are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of third-party sites you visit.
Your Rights and Choices
Your privacy is extremely important to us. You have the following rights regarding your personal information:
- The right to access, update, or delete your personal data
- The right to opt-out of marketing emails
- The right to disable cookies through your browser settings
Changes to This Privacy Policy
We reserve the right to make changes to this privacy policy from time to time. Any changes will be posted on this page, and the date of the most recent update will be specified. We encourage you to review this page regularly.
Contact Us
If you have any questions or concerns about our privacy policy or would like more information, feel free to contact us. You can reach us at support@enjoyesim.com or through our customer service center.